Carolyn Neville: Managing Director

Carolyn has a BA from UNISA, and a Diploma in Secretarial Practice from Rhodes University. She has twenty five years experience in training, and is steeped in the hospitality industry and its ways. She has worked for the Industrial Society UK (a management training organisation), she ran the Price Waterhouse Training Centre in London, and she has run her own training company in Harare, Zimbabwe. She has been involved with a variety of clients, in both training and course design. Carolyn has ties with THETA and has her NQ Assessor Licence as well as her Advanced Trainers Qualification from THETA. She is also a Board Member for FEDHASA Cape.

Her specific SETA credentials are:
Old THETA registration number: NEV002C
THETA Assessor: TD001
THETA Site Contact: TD002
THETA Quality Assurer: TD003
THETA Assessor- Advanced: TD005
THETA Trainers- Advanced: TD006
New ETDP SETA details: ETDP Assessor ASSMT01. Registration number: 613/A/001004/2006

Meet the Team

Nicolette Lockyer:

Nicolette is a Specialist Human Resources Consultant. She studied at the Swiss Hotel School Le Roche, and then went into the hospitality industry holding such positions as Receptionist, Assistant Banqueting Manager, and Food and Beverage Manager. She then branched out and took various HR positions such as Hospitality Recruitment Consultant Kelly Personnel, Marketing and Course Co-ordinator for Damelin; and HR Manager for the Cape Grace. She is currently managing the HR function for Steenberg Hotel. 

Cindy-Lynn Dunn:

Skills trainer with specialities in Housekeeping and Public Area Cleaning. She has worked for, trained and consulted to many Hotels and Cleaning Companies. Cindy is a Skills Development Facilitator, and has developed much of her own material. 

Philip Cook:

Philip has a City and Guilds Diploma in Professional Cookery as well as an NQ Assessors Licence. He has over twenty years experience in the restaurant and catering business- working locally and internationally. He also lectures City and Guild's Professional Cookery at the Institute of Hospitality Education, and for the International Hotel School. 

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